Non verbal communication
we use different ways of communication to share information and to educate members. One way is verbal communication and another is non verbal communication – body language. The awareness of your body language and what it speak help you be better instructor and deliver the right information’s. Sometimes we are not aware what we are showing and then the message is not accepted by listener.
Have you ever filmed yourself while teaching? You should than you see what your body says and you can go one step further with being better communicator. Communication does not always mean to speak. Often happens that what comes from our mouth and what body speaks is completely different. When listener is faced with these mixed signals, they have to choose either to believe your verbal or nonverbal message. In most cases they go with non verbal because it is natural, unconscious language that broadcasts our true feelings and intentions in any given moment.
The way you move, react tells other person if you care or not. When your non verbal signal matches with words, they increase trust, clarity and rapport. When they not they generate tension, mistrust and confusion. If you want to become better communicator – better instructor, it is important to become more sensitive to your body language and non verbal cues also of others.
Different types of nonverbal communication that you need to recognize and work on them.
- Facial expressions (do you smile, show fear, happiness ...)
- Body movements and posture (they include your posture, bearing, stance, and subtle movements )
- Eye contact
- Space (Everybody has his own physical space, that you have to be aware of)
- Voice (it is not only important to say but have you say it. When we speak other people »read » our voices in addition to listening to our words. Things they pay attention to include your timing and pace, how loud you speak, your tone and inflection, and sound that convey understanding, such as “ahh” and “uh-huh.” Someone’s tone of voice, for example, can indicate sarcasm, anger, affection, or confidence.
Following non verbal signs maybe useful.
Leaning forward = interest, attention
Leaning away = lack of interest
Curling up = regression
Erect = neutral
Tilted = interested
Bent down = judgmental or negative
Fully raised = Disbelief
Half raised = Surprise
Normal = no comment
Half lowered = puzzled
Fully lowered = angry
Palms open = open
Gripping arm chair = holding in feelings
Fingers stapled = superior and confident
Thumb gestures = Controlling
So next time when you teach, think what your body is telling what message you are sending J.
“The way we communicate with others and with ourselves ultimately determines the quality of our lives” Anthony Robins